⏳ Auto-Close Rules for Inactive Threads

Auto-closing inactive threads helps to:

• Keep discussions relevant and updated
• Reduce unanswered follow-ups
• Encourage fresh, clear questions
• Save moderator time

Old, inactive threads often confuse new readers.

Click to expand...

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When a Thread May Be Auto-Closed​

A thread may be automatically closed if:

• No reply from the original poster
• No activity after helpful responses
• No additional information provided
• Issue appears abandoned

Inactivity Timeframes​

• Unsolved threads:
  Auto-closed after 90 days of no activity
• Solved threads:
  Auto-closed after 90 days of inactivity

(Exact timing may vary by section.)

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What Happens After Auto-Close?​

• Thread is locked for new replies
• Content remains visible for learning
• Prefix stays as Solved or Unsolved
• No replies allowed unless reopened

Auto-closed does not mean deleted.

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How to Reopen a Closed Thread​

If your issue is still relevant:


Contact a moderator
Explain why reopening is needed
Provide new information or updates


Threads may be reopened if justified.

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Best Practices to Avoid Auto-Close​

• Reply if someone asks for clarification
• Confirm if a solution worked
• Mark your thread Solved when fixed
• Add follow-up details when needed

Active participation keeps threads open.

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What Not to Do​

• Do not bump threads without updates
• Do not open multiple duplicate threads
• Do not post “any update?” repeatedly

Such behavior may be moderated.

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Final Note​

Auto-close rules keep the forum clean, useful, and efficient.


If you still need help after a thread is closed:

• Start a new thread with updated details
• Link the old thread for reference

Thank you for helping us maintain quality
— Team SayItDigital